Frequently Asked Questions

Everything you need to know about our products and services.

Products

We use premium-grade aluminium alloy 6063-T5 profiles sourced from leading manufacturers. All profiles meet international quality standards and UAE building code requirements.

We use premium-grade aluminium alloy 6063-T5 profiles sourced from leading manufacturers. All profiles meet international quality standards and UAE building code requirements.

We use premium-grade aluminium alloy 6063-T5 profiles sourced from leading manufacturers. All profiles meet international quality standards and UAE building code requirements.

Yes, we offer a full range of thermal break aluminium systems. These systems feature a polyamide strip inserted between the interior and exterior aluminium profiles, significantly reducing heat transfer and improving energy efficiency.

Yes, we offer a full range of thermal break aluminium systems. These systems feature a polyamide strip inserted between the interior and exterior aluminium profiles, significantly reducing heat transfer and improving energy efficiency.

Yes, we offer a full range of thermal break aluminium systems. These systems feature a polyamide strip inserted between the interior and exterior aluminium profiles, significantly reducing heat transfer and improving energy efficiency.

We offer a wide range of glass options including clear float glass, tempered safety glass, laminated glass, double-glazed (IGU) units, and solar control glass. We can advise on the best option for your specific requirements.

We offer a wide range of glass options including clear float glass, tempered safety glass, laminated glass, double-glazed (IGU) units, and solar control glass. We can advise on the best option for your specific requirements.

We offer a wide range of glass options including clear float glass, tempered safety glass, laminated glass, double-glazed (IGU) units, and solar control glass. We can advise on the best option for your specific requirements.

Absolutely. All our products are custom-made to your specific dimensions and requirements. We handle residential, commercial, and industrial projects of all sizes.

Absolutely. All our products are custom-made to your specific dimensions and requirements. We handle residential, commercial, and industrial projects of all sizes.

Absolutely. All our products are custom-made to your specific dimensions and requirements. We handle residential, commercial, and industrial projects of all sizes.

Installation

Yes, we have a dedicated team of certified installation professionals. We handle everything from site survey and design to fabrication and installation, ensuring a seamless experience.

Yes, we have a dedicated team of certified installation professionals. We handle everything from site survey and design to fabrication and installation, ensuring a seamless experience.

Yes, we have a dedicated team of certified installation professionals. We handle everything from site survey and design to fabrication and installation, ensuring a seamless experience.

Installation timeframes vary depending on the project size and complexity. A standard villa project typically takes 3-7 days, while commercial projects can take several weeks. We provide a detailed schedule before work begins.

Installation timeframes vary depending on the project size and complexity. A standard villa project typically takes 3-7 days, while commercial projects can take several weeks. We provide a detailed schedule before work begins.

Installation timeframes vary depending on the project size and complexity. A standard villa project typically takes 3-7 days, while commercial projects can take several weeks. We provide a detailed schedule before work begins.

Yes, our installation team ensures a thorough cleanup after completing each project. We remove all packaging materials and construction debris, leaving your space clean and ready to use.

Yes, our installation team ensures a thorough cleanup after completing each project. We remove all packaging materials and construction debris, leaving your space clean and ready to use.

Yes, our installation team ensures a thorough cleanup after completing each project. We remove all packaging materials and construction debris, leaving your space clean and ready to use.

Warranty & Support

We provide a comprehensive warranty on all our products and installation work. Aluminium frames and finishes are warranted for 10 years, hardware for 5 years, and glass units for 5 years. Installation workmanship is warranted for 2 years.

We provide a comprehensive warranty on all our products and installation work. Aluminium frames and finishes are warranted for 10 years, hardware for 5 years, and glass units for 5 years. Installation workmanship is warranted for 2 years.

We provide a comprehensive warranty on all our products and installation work. Aluminium frames and finishes are warranted for 10 years, hardware for 5 years, and glass units for 5 years. Installation workmanship is warranted for 2 years.

Yes, we offer annual maintenance contracts covering inspection, lubrication, adjustment, and minor repairs. These contracts help extend the life of your windows and doors and ensure optimal performance.

Yes, we offer annual maintenance contracts covering inspection, lubrication, adjustment, and minor repairs. These contracts help extend the life of your windows and doors and ensure optimal performance.

Yes, we offer annual maintenance contracts covering inspection, lubrication, adjustment, and minor repairs. These contracts help extend the life of your windows and doors and ensure optimal performance.

For emergency repair requests, we aim to respond within 24-48 hours. For routine maintenance and non-urgent repairs, we typically schedule service within 3-5 business days.

For emergency repair requests, we aim to respond within 24-48 hours. For routine maintenance and non-urgent repairs, we typically schedule service within 3-5 business days.

For emergency repair requests, we aim to respond within 24-48 hours. For routine maintenance and non-urgent repairs, we typically schedule service within 3-5 business days.

General

We serve clients across the UAE including Dubai, Sharjah, Abu Dhabi, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. For large projects, we can also serve GCC countries.

We serve clients across the UAE including Dubai, Sharjah, Abu Dhabi, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. For large projects, we can also serve GCC countries.

We serve clients across the UAE including Dubai, Sharjah, Abu Dhabi, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. For large projects, we can also serve GCC countries.

You can request a quote through our Contact page, by calling our office, or by emailing us. For an accurate quote, we recommend a site visit to assess measurements and requirements. Most quotes are provided within 2-3 business days.

You can request a quote through our Contact page, by calling our office, or by emailing us. For an accurate quote, we recommend a site visit to assess measurements and requirements. Most quotes are provided within 2-3 business days.

You can request a quote through our Contact page, by calling our office, or by emailing us. For an accurate quote, we recommend a site visit to assess measurements and requirements. Most quotes are provided within 2-3 business days.
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